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What's Your Shipping Policy?

Due to the current circumstances surrounding COVID-19, we are taking extra care and precaution in fulfilling orders, and are experiencing carrier delays in limited markets. This may result in a delay of your delivery, but we are working hard to get your order to you as quickly and as safely as possible.

 

SHIPPING POLICY

  • Orders are shipped on business days only (Monday-Friday, excluding U.S. federal holidays).
    • A business day is Monday through Friday, excluding U.S. federal holidays.
    • Saturday and Sunday are NOT business days.
    • Orders placed on Fridays after 2pm EST will be shipped the following Monday (or following U.S. federal holiday, as applicable). 
  • We use flat-rate shipping. Despite the number of shipments you receive, you will never be charged more than the amount stated on your order confirmation.
  • Orders will be processed and shipped once credit card authorization is received. For more information about payment options, click here.
  • You will not be billed for items purchased with a credit card until the items have shipped.
  • You may be billed for items purchased with an alternative form of payment (Gift Card, E-Gift Card, Debit/Bank Card, PayPal, PayPal Credit, ApplePay, Klarna) immediately upon order confirmation.
  • Note that the legal title to purchased product transfers to the buyer at the point of shipment.

SHIPPING METHODS

  • We offer FREE 3-Day and FREE Ground (Standard) U.S. shipping, every day. 
  • 3-Day Shipping: You can expect your order to arrive in 3-4 business days, which includes order verification and processing. 
  • Ground Shipping: You can expect your order to arrive in 4-8 business days, which includes order verification and processing.
    • If you choose Ground shipping, Timberland will plant a tree to offset carbon emissions. 
  • If you choose to upgrade to 2-Day or Overnight Shipping, your order must be received with credit card authorized by 4:00 p.m. EST (Monday-Friday, excluding U.S. federal holidays) or your order may not be processed until the following business day.

PO BOXES, APO/FPO, AND U.S. TERRITORIES

  • Any delivery to a P.O. Box address will be a $9.99 charge.
  • P.O. Box deliveries in the 50 states will be shipped via U.S. Postal Service Parcel Post.
  • APO/FPO orders will be shipped via U.S. Postal Service Priority Mail at no charge.
  • U.S. Territories: Most items may be shipped to American Samoa, the Federated States of Micronesia, Guam, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico and the Virgin Islands via USPS Priority Mail for a $16.50 charge.

HAWAII AND ALASKA

  • Alaska and Hawaii deliveries: Shipping will be via 2-Day Priority; Overnight may also be selected.
  • Note that extra fees apply for both 2-day and overnight shipping.
  • USPS will be selected for P.O. Boxes with a $9.99 charge.

 INTERNATIONAL SHIPPING

  • International: We do not ship items purchased from this website to any other destination outside of the United States, other than the U.S. territories listed above.

 

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