After you place your order, you will receive emails from Timberland.com providing information on your order status. Some examples of emails you might receive are:
This email confirms that we have received your order. It includes your order number. Keep this email for your records.
CANCELLATION BY CUSTOMER
This email confirms that your order has been cancelled at your request. Keep this email for your records.
This email confirms that your order has shipped. You will receive an email once your item(s) have shipped. Arrival time of your order depends on the shipping method selected and your shipping location. Tracking information will be provided for items shipped Standard, 2-Day or Overnight. Items shipped to P.O. boxes, military APO/FPO addresses and U.S. territories (American Samoa, Federated States of Micronesia, Guam, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico and the Virgin Islands) are shipped via United Stated Postal Service Priority Mail and can not be tracked at this time. Keep this email for your records.
Items may ship separately, and you may receive multiple shipping confirmation emails with individual tracking information. You will have the ability to sign up for SMS notifications from the delivery carrier.
SHIP TO STORE
In addition to the above emails, if you choose to Ship to Store, you'll receive a Ready for Pickup email when your order arrives at your designated store, a reminder email, an email confirming the order was picked up at the store, and an email to notify you that your order was canceled if you don't pick it up within the specified window of time.