What is the “Retail Delivery Fee” Line Item Added to My Order in Checkout?
The Colorado Legislature imposed a $0.28 Retail Delivery Fee on all motor vehicle deliveries to a Colorado location that includes at least one item of tangible personal property subject to state sales and use tax.
This is not a fee imposed by Timberland.
The delivery fee is charged per order, regardless of the number of shipments needed to fulfill the order.
The delivery fee is required even if there is no charge for shipping.
The delivery fee cannot be prorated across orders if there are multiple shipments/packing slips.
The delivery fee also applies to orders shipped from retail stores or ship-from-store orders, so long as delivery is to a Colorado address.
The delivery fee is non-refundable. (Exception: the order is canceled prior to shipping.)
If your delivery address is not located in the state of Colorado and you believe you are been charged this fee in error, please contact Customer Service.