General
Order Status
- Check Order Status
- Why Am I Having Trouble Placing My Order?
- Can I Edit My Order in The Shopping Cart?
- How Do I Check Out / Complete My Order?
- Can I Cancel My Order?
- Why Did You Cancel My Order?
Shipping & Delivery
- Buy or Reserve Online, Pickup in Store & Curbside Delivery
- What's Your Shipping Policy?
- How Do You Ship & How Much Does It Cost?
- Do You Ship Internationally?
- Do You Ship to Canada?
- How Do I Track My Order?
Returns & Exchanges
Payments
- Which Payment Options Do You Accept?
- Klarna
- Do You Charge Sales Tax?
- What Are Credit Card Security Codes?
- How Do I Buy Gift Cards or eGift Cards?
- Gift Card FAQs
Promos & Price Matching
Warranties
Discount Programs
My Timberland Account
Sizing Charts
- Adult Footwear Size Chart
- Timberland PRO® Footwear Size Chart
- Kids' Footwear Size Chart
- Men's Clothing Size Chart
- Timberland PRO® Workwear Size Chart
- Women's Clothing Size Chart
Product Questions
Timberloop™ FAQ
- What is the Timberloop™ Circular Design program?
- How do I return products through Timberloop™?
- Which countries offer this program?
- Do I get something in return for the product I send you?
- Why did you create this program?
- Does the Timberloop™ program offer product repairs, so that people can get back their own product?